Terms and conditions

Please read these Terms and Conditions carefully before using the http://www.optimamigration.com.au website and the Services provided by Optima Migration.
 
Access to Services
 
Your access to and use of the Services through this website is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all users who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
 
Code of Conduct
The Australian Government places strict requirements on registered Migration Agents, which can be found on the Migration Agents Registration Authority (MARA) website at http://www.themara.com.au and are defined in the Code of Conduct for registered migration agents.  People who give immigration assistance are required by law to be registered Migration Agents.  
 
To review information on the regulation of the Migration Advice Profession, including the Code of Conduct for registered migration agents  and the Consumer Guide , please go to https://www.mara.gov.au/using-an-agent/working-with-your-agent/what-to-expect-from-your-agent/.              
 
You acknowledge that you have had access to and the opportunity to read this information  prior to making any payment to Optima Migration.
 
Services Provided
We provide full services  in relation to assistance with the Australian visa process. The full visa service is subject to a contract of services which will be provided to the client and signed by the client in agreement before proceeding with such service.
 
The Visa Assessment Service 
The Visa Assessment Service provided on this website is a fixed price  service for one person (the ‘Client’) , based on the information supplied to us.
This service will outline any visa option/s available to the Client. The response will be sent to the nominated email account within 7 working days.  
 
Information Provided by the Client
Optima Migration will use and rely on information provided by the Client in the provision of the Visa Assessment Service. We will not independently verify or assume responsibility for the accuracy or completeness of such information. Accordingly, the information provided by the Client must be correct, including date of birth, qualifications and work history, contact details, etc. If the information provided by the Client is not correct, the Service may not be accurate.
 
Any advice provided to you should not be used by any third party as each case varies depending on the particular circumstances of the applicant and the applicant’s family. 
 
Fees Payable
Fees payable for full visa service will be quoted based on individual circumstances through a proposal for services.
The Visa Assessment Service fee quoted on this website is in Australian dollars (AUD) 
 
Refunds
The Visa Assessment Service fee is not refundable if the user has changed their mind after applying for the service and payment of the applicable fee.
Laws applicable
This online merchant is located in Western Australia. We comply with the Australian Consumer Law
The agreement Terms shall be governed by the laws of Western Australia. The Courts of Western Australia shall have exclusive jurisdiction to settle any disputes (including claims of set-off and counterclaims) in connection with this Agreement.

VISAS

WHERE TO FIND US

Public Transport – we are a 5 min walk from the Subiaco Train Station

Parking – there is public parking available in front of the office at a cost of $2 per hour

  • Optima Migration
  • Migration Alliance
  • MIA

TESTIMONIALS

Marta K
Lidia is a truly recommended migration agent. Before I met her I visited two different agents and they could not give me appropriate advice on how my visa process should look like. Thank you Optima Migration for your professional service and the know-how. My 187 visa was granted.
Niraj A
When it comes to migration agent there are loads of commentators that talk a good game but Optima/Lidia helps you make it happen. Her excellence on handling each and every individual case on detail have helped me on getting my 187 Visa granted without a single question or document requested by immigration.I highly recommend Lidia and Optima migration services. 
Monika M and family
I would like to say a big thank you to Lidia from the Optima Migration company who is a reliable person who has helped me and my family to go through the long and difficult process of application for Permanent Residency. Thanks to her help our application was successful and the application process was a lot less stressful. We would recomend her services to everyone having trouble with their visa applications.
A HUGE HUGE thanks to Lidia from Optima Migration for her hard work, support and advice that made the whole process of achieving Permanent Residency in Australia straightforward. Lidia started and ended the tons of paperwork and made it easy.  Lidia was very responsive and answered all our queries clearly. I guess without your help, Lidia, we wouldn´t have had the persistence to keep going throughout the long application process. It was worth any dollar to take you on and I will recommend you to anyone who also wants to take the step. We rate Lidia 10 out of 10!Thank ...
Monika J
I am happy to recommend Lidia from Optima Migration as  a migration agent. She has helped us with 187 visa. Everything went smoothly and we didn't have to worry about anything as she was handling a whole process and was always answering any questions we had. Is it so much easier and quicker than trying to apply by yourself!Highly recommended!
Gosia C
I would like to recommend Lidia as an Immigration Agent. She helped me to apply for my 187 visa (RSMS). She is very professional, always answered for my questions and she was very helpful and supportive during all process of application. 
Coovila R
I would like to thank Optima Migration run by Lidia Kwaczynski for assisting us with our visa and permanent residency applications which has recently been successful.Lidia is a wonderful, reliable and friendly person that I have ever met.  I had some difficulties but when I talk to Lidia, she always encourages me and find solutions to help me. I will always recommend people to Optima Migration.Coovila
Agnieszka O
Thank you Optima Migration for assisting us with our visa application. It’s been a long process, but we've got our visa and permanent residency. The instructions were easy to follow and we appreciated your timely response to our queries. Lidia Kwaczynski is professional, knowledgeable and no request was too big. Lidia made the whole process easy and with limited stress. We have already recommended Lidia and Optima Migration to a couple of people.Agnieszka O
Sam G
We have applied for our PR with Optima. The service We received,as a Family, was straightforward, accurate, fast and effective.Perfect support with Human touch too. I highly recommend Optima Migration for all Your applications in relation to visas. Sam
Daniel A
Optima Migration run by Lidia Kwaczynski is a very friendly and committed service to immigrants. I have been dealing with Lidia for the past 3 years and it has been a commendable time. She is not just professional but empathetic to clients needs. I have no reservation whatsoever in recommending her as one of the best in her field.
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